Agile MedLabs Privacy Policy

Effective Date: June 1, 2025

Agile MedLabs respects your privacy and is committed to protecting your personal and health information. Below you’ll find details on how we handle your data when you use our services.

Spanish/Espanol Version:Política de Privacidad de Agile MedLabs.

1. Information We Collect

We collect the following types of information to deliver our services safely and effectively:

  • Identifying Information: Name, contact details, and mailing address

  • Service Information: Type of test, appointment date, location

  • Health Data: Biological samples, testing results, medical context (where needed)

  • Payment Details: Billing address and secure payment processing info

  • Device & Usage Data: IP address, device/browser type, cookies for analytics and performance

2. How We Use Your Information

We only use your information to:

  • Complete DNA or drug testing services

  • Communicate test status, results, or support updates

  • Fulfill legal or regulatory requirements (e.g., DOT compliance)

  • Improve site function and customer service

  • Fulfill employment- or agency-sponsored testing protocols

We do not sell or rent your personal data.

3. Sharing Your Information

We share information only when necessary:

  • With AABB-accredited labs for certified testing

  • With authorized medical/legal entities with your consent

  • With state/federal regulators if legally required

All partners and labs follow HIPAA and medical privacy standards.

4. How We Protect Your Data

Agile MedLabs safeguards your data using:

  • End-to-end encryption

  • HIPAA-compliant storage

  • Strict access controls for staff

  • Secure web platforms (HTTPS)

  • Ongoing audits and data protocols

5. Your Rights and Choices

You may:

  • Request access to or correction of your data

  • Ask for your data to be deleted

  • Request a copy of your lab results

  • Limit how your data is used (if allowed by law)

📧 Contact: info@agilemedlabs.com or call +1 844-362-9663

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6. Cookies and Analytics

We use cookies to:

  • Improve site speed and performance

  • Monitor traffic and prevent fraud

  • Deliver a smooth booking experience

You can disable cookies in your browser settings, though it may affect functionality.

7. Children’s Privacy

We do not knowingly collect data from children under 18 unless:

  • Accompanied by a parent/guardian

  • Requested through legal or medical channels

8. Updates to This Policy

We may update this policy occasionally. Any changes will be reflected here with a new Effective Date.

We encourage regular review of this page.

9. Related Terms

For more information about your use of our website and services, including user responsibilities, payment terms, and service conditions, please review our Terms of Service.

10. Contact Us

Agile MedLabs Privacy Policy Office

Address: 610 Uptown Blvd.
Cedar Hill, Texas 75104

Email: info@agilemedlabs.com
Phone: +1 844-362-9663